Privacy Policy

Effective date: 1 March 2025

1. Who we are

BoardSquire (Pty) Ltd is a South African company secretarial and governance firm. Our website address is https://www.boardsquire.com. We are committed to protecting your privacy and handling your personal information responsibly.

2. What personal data we collect and why

2.1 Information you provide directly

We collect personal information when you:

• Fill out forms on our website (e.g., contact, consultation, resource downloads, affiliate sign-ups).
• Communicate with us via email, WhatsApp, or phone.
• Sign up for our services.

The information may include your name, email address, WhatsApp number, company details, and any other information you choose to provide.

2.2 Information we collect automatically

When you visit our website, we may collect technical data such as your IP address, browser type, pages viewed, and time spent. This helps us improve our site and user experience.

2.3 Cookies and tracking

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect site functionality.

3. How we use your information

We use your personal data for:

• Providing services you request (company registration, annual returns, compliance, etc.).
• Communicating with you via email or WhatsApp (with your consent).
• Sending you relevant resources, updates, and offers (you may opt out anytime).
• Improving our website and services.
• Complying with legal obligations.

4. WhatsApp communication

When you provide your WhatsApp number and tick the consent box, you agree to receive messages from BoardSquire via WhatsApp. These messages may include service updates, reminders, quotes, and promotional content. You can opt out at any time by replying “STOP” or contacting us directly. Standard WhatsApp rates apply.

5. Sharing your data

We do not sell, trade, or rent your personal information to third parties. We may share limited data with:

• Service partners: When you request accounting or bookkeeping services, we may introduce you to our accredited partners (with your consent).
• Legal/regulatory authorities: If required by law or to protect our rights.
• Third‑party tools: We use Formspree for contact forms, Google Analytics for traffic analysis, and WhatsApp Business for messaging. These providers comply with data protection laws.

6. Data retention

We retain your personal information only as long as necessary to provide you with services or as required by law (e.g., CIPC record‑keeping). After that, it is securely deleted or anonymised.

7. Your rights

Under POPIA and GDPR, you have the right to:

• Request access to your personal data.
• Request correction or deletion of your data.
• Object to processing or restrict processing.
• Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal).
• Lodge a complaint with the Information Regulator (South Africa) or your local supervisory authority.

To exercise these rights, please contact us at privacy@boardsquire.com.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure – we cannot guarantee absolute security.

9. Third‑party links

Our website may contain links to external sites (e.g., partner websites). We are not responsible for their privacy practices. We encourage you to read their privacy policies.

10. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be posted on this page, with the effective date. Continued use of our services after changes constitutes acceptance.

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11. Contact us

For POPIA matters, our Information Officer can be reached at info.officer@boardsquire.com.